Advice and answers from the Zibbet Team

You can cancel the entire order OR you can cancel certain items within that order.

To do so:

1. Go to your "Orders" page and select "Cancel Transaction" from the Actions dropdown. 

2. You'll be taken to a page where you can select which items you'd like to cancel from the order. If you need to cancel the whole order, "select all".

3. Select a reason for canceling from the dropdown and enter a message to the buyer.

NOTE: An email confirming the cancelation will be sent to your buyer along with your message.

You'll be able to keep track of your canceled orders via the "Canceled" tab on your Orders page.

You'll be responsible for taking care of any refunds required due to the cancelation of the order. 

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