Shopping on the Zibbet Marketplace | Zibbet Support & FAQ

Getting started

What is the Zibbet Marketplace?

Wondering what the Zibbet Marketplace is all about? Find out more.

Written by Jonathan Peacock
Updated over a week ago

Do I need to be a Zibbet Marketplace member to purchase something?

You can purchase from the Zibbet Marketplace as a guest. Here's how...

J

Written by Jaime Todd
Updated over a week ago

Account basics

How do I sign up for the Zibbet Marketplace?

Signing up is easy - let us show you how.

J

Written by Jaime Todd
Updated over a week ago

How do I confirm my Zibbet Marketplace account?

Each new Zibbet Marketplace account must be confirmed. This is so that we can validate your email address is correct.

J

Written by Jaime Todd
Updated over a week ago

How do I reset my password?

If you're trying to log in to your Zibbet Marketplace account, but have forgotten your password... Here's how to reset it.

J

Written by Jaime Todd
Updated over a week ago

How do I sign into my Zibbet Marketplace account?

Learn how to sign into your account for shopping on the Zibbet Marketplace.

J

Written by Jaime Todd
Updated over a week ago

How do I close my Zibbet Marketplace account?

We'd hate to see you go, but this is how you close your account.

Written by Jonathan Peacock
Updated over a week ago

Shopping on the Zibbet Marketplace

How do I shop in my own currency?

You can purchase in your preferred currency when shopping on the Zibbet Marketplace.

J

Written by Jaime Todd
Updated over a week ago

How to save your favorite products

Collect your favorite products for future reference

Written by Jonathan Peacock
Updated over a week ago

How do I contact a seller?

Learn how to get in contact with a seller pre and post-purchase.

J

Written by Jaime Todd
Updated over a week ago

How are shipping costs calculated?

Here's how shipping works on the Zibbet Marketplace...

J

Written by Jaime Todd
Updated over a week ago

Managing purchases

Can I view my purchases somewhere on the Zibbet Marketplace?

You can view all of your Zibbet Marketplace purchases in one place.

J

Written by Jaime Todd
Updated over a week ago

How do I leave the seller a review?

Leave a review to share your feedback with the seller and other shoppers.

J

Written by Jaime Todd
Updated over a week ago

How do I cancel an order?

Buyers, this is how you cancel an order.

J

Written by Jaime Todd
Updated over a week ago

The seller is unresponsive, hasn't shipped my order and I want a refund. What can I do?

Here's what you can do to avoid buyers regret and get a refund if your order isn't being shipped.

J

Written by Jaime Todd
Updated over a week ago