Managing your account | Zibbet Support & FAQ

Managing your account

Everything related to managing your account, such as resetting your password, changing your email address, updating billing information + more.

12 articles in this collection
Written by Jonathan Peacock and Jaime Todd

Contacting Zibbet

How do I contact Zibbet?

We'd love to help you. Here's how you can reach us.

Written by Jaime Todd
Updated over a week ago

Accessing your account

Confirming your account

Having troubles confirming your account? Here's what you need to do.

Written by Jonathan Peacock
Updated over a week ago

How to log in to Zibbet

Are you a seller looking to sign in to your Zibbet account? This help guide is for you.

Written by Jonathan Peacock
Updated over a week ago

How to reset your password

Forgotten your password? Here's how you can reset it to gain access to your Zibbet account again.

Written by Jonathan Peacock
Updated over a week ago

My Zibbet account is locked. What should I do?

If you've been locked out of your Zibbet account from too many unsuccessful sign in attempts, don't worry, we've got you covered.

Written by Jaime Todd
Updated over a week ago

How do I reactivate my old Zibbet account?

You've previously closed your Zibbet account, but want to re-open it again.

Written by Jonathan Peacock
Updated over a week ago

Account management

How do I manage multiple stores and switch between them?

If you have multiple stores to manage, here's how you can manage them under the one account.

Written by Jonathan Peacock
Updated over a week ago

How to change your email address

Here's how you can update your email address.

Written by Jonathan Peacock
Updated over a week ago

How to change your password

Need to update your password credentials? Here's how...

Written by Jonathan Peacock
Updated over a week ago

How to change your profile picture

Your profile picture is located in the bottom-left hand corner of your Zibbet admin.

Written by Jonathan Peacock
Updated over a week ago

How do I close my account?

Looking to completely close your Zibbet account? Here's how.

Written by Jonathan Peacock
Updated over a week ago

Billing

How do I update my payment information on my Zibbet account?

If you've changed your payment details, you'll need to update it on Zibbet so that your subscription fees can be processed properly.

Written by Jaime Todd
Updated over a week ago