Please note: Currency is shared across the Zibbet Marketplace, A.C. Moore Marketplace and Stitch (if you have these sales channels turned on). 

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On the Zibbet Marketplace, you can sell in your preferred currency. 

In your Zibbet Admin, click the Zibbet Marketplace icon on the left-hand navigation. A secondary navigation panel will appear.

Click on "Settings".

Once on the Settings page, click the "Currency" tab on the right-hand side.

Click the "Change currency" button.

You'll be presented with a modal screen, where you can select from the following 21 supported currencies.

  • Australian Dollar (AUD)
  • Brazilian Real (BRL)
  • British Pound (GBP)
  • Canadian Dollar (CAD)
  • Czech Koruna (CZK)
  • Danish Krone (DKK)
  • Euro (EUR)
  • Hong Kong Dollar (HKD)
  • Hungarian Forint (HUF)
  • Israeli New Sheqel (ILS)
  • Japanese Yen (JPY)
  • Mexican Peso (MXN)
  • New Zealand Dollar (NZD)
  • Norwegian Krone (NOK)
  • Philippine Peso (PHP)
  • Singapore Dollar (SGD)
  • Swedish Krona (SEK)
  • Swiss Franc (CHF)
  • Thai Baht (THB)
  • Polish Zloty (PLN)
  • United States Dollar (USD)

Changing your store's currency

Once your currency is set, you can change your currency at any time. You can do so by repeating the steps above. 

If you have products already listed, we'll update your prices for these products according to the current exchange rate. We use the European Central Bank for currency rates. For simplicity we round your prices to the nearest dollar. Prices less than "1" after conversion won't be rounded. For example, if the price is 9.43 after conversion, we'll round it to 9. If the price is 9.57, we'll round it to 10.

The conversion process can take a few minutes. You'll receive an email to let you know once it has been completed. Once it is completed, you can go through and check your prices and edit them if necessary. 

Note: Your chosen currency is shared across the Zibbet Marketplace and Stitch (if you also sell on this sales channel). On your Stitch website, your buyers will browse and buy in your store's currency. However, on the Zibbet Marketplace, shoppers can browse and buy in their preferred currency. If you see orders placed in a different currency, this means you made a sale from an International buyer through the Zibbet Marketplace. If you find that you are losing money on the conversion rate, please contact us to let us know. For example: your product is listed at $20 USD, but you only received $19.50 USD. We're monitoring this closely and want to make sure this isn't happening.

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